Customers are responsible for all shipping, duties and customs fees for any replacement parts, as well. Sample; Guest Order Search . Search for parts and accessories. Best for accessing wholesale discounts on a wide variety of parts. All returns require a Return Material Authorization (RMA) number, which can be obtained online at our website: If you are not provided a return label, the RMA must be CLEARLY printed on the shipping label. Your Premier Source for Delonghi Parts and Accessories. If the new part you purchased had a separate "core price," you must return the existing defective part being replaced before Encompass can credit back the charge. Manufacturer Model Number ED5CHQXKT02 Interactive Exploded View. 1 2 3. For your convenience, a link to the the parts ledger is included on the parts detail pages in addition to being accessible in the My Account section on encompass.com. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. Return A Part. Research A Part. Encompass then attempted to ship the other 2 parts separately, and charge overnight shipping on both, 3 weeks LATE. At that time 2 of the 3 parts were in stock. returnRequest This service will return a part from an invoice. Cores failing to meet these requirements will not be eligible for credit and cannot be returned: Cores returned within 90 days from the original invoice date will receive full credit. Powered By Encompass. New and unused parts valued at less than $15 cannot be returned for credit. Search Your Order. This service will return a part from an invoice. Repair and Return Service Replacement Parts and Accessories Perfect option for the DIY enthusiasts looking for that crucial piece. This is ONLY provided by UPS, and not FedEx. Customers must notify Encompass within five business days of receipt of any part that is shipped in error or short shipped by completing a return request form on our website: Encompass does not pay the shipping costs for any parts returned to us from outside the U.S. for any reason. Encompass has a large inventory of OEM parts for Bowers & Wilkins. Select "Warranty / Replacement" as the return reason and provide an explanation of the issue in the comment box provided. USD; 855.576.9247; Help; About Us; Guest Order Search; Contact Us; Search. There are no instructions. Checking parts availability in the field We automatically order a replacement part for the defective item, which is billed up front. Just click the back button on your browser to return to the form. Powered By Encompass. All core returns must meet the following guidelines for credit consideration. We carry cords, adapters, batteries, screens, hard drives and more. Core credit will not exceed the original core value charged. To be eligible for credit, all new and unused returns must meet the following guidelines: Returns must be received by Encompass within 60 days from the invoice date. Reports listing pending parts and core returns from any manufacturer are available, as well as warranty credits due over the past 60 days. “Encompass has been experiencing record transaction growth over the past three years driven largely by our diverse parts business, exclusive supply chain programs, and certain core customer segments that are unique to Encompass,” said Encompass President and CEO Robert Coolidge. Research A Part. From replacement toothbrush heads to filter baskets to repair parts, we've got it all. This can be used to make you own custom instructions with the label. Powered By Encompass. sales@encompass.com (Please note this is a sales line for potential business partners only. The RMA number must be clearly printed on the return shipping label. Our Services Encompass is no ordinary parts distributor. Encompass does not pay the shipping costs for any parts returned to us from outside the U.S. for any reason. Approved new and unused returns will incur a 15% restocking fee. We issue credit for the defective part once it is received into our facility. All cores must be returned in the manufacturer's original box or container in which the new product was delivered. Customers are responsible for all shipping, duties and customs fees for any replacement parts, as well. Share your voice on ResellerRatings.com https://encompass.com/app/?wwizmstr=WEB.RETURN.LABEL. Encompass does not pay the shipping costs for any parts returned to us from outside the U.S. for any reason. Refrigerator Accessories. Cart (0) Sign In ; Home; Contact Us; Customer Support; Contact Parts Return Request. Copyright © 2020 Encompass Supply Chain Solutions, Inc. All Rights Reserved. 65 reviews for Encompass Parts Distribution / Encompass Group Affiliates, rated 1.00 stars. Powered By Encompass. Powered By Encompass. Your Source for Philips Parts and Accessories. Beyond supplying parts for dozens of diverse product categories, Encompass is the only parts distributor that offers full aftermarket services – everything from repair & refurbishment to call center support to e-recycling. Items incorrectly shipped to Encompass will be returned to customers at their expense. Be sure to complete form below! Accessories . Core credit will not be issued if the core is not returned to Encompass. This can happen when requesting a label on items that are too large. No cores received after 180 days from the invoice date will be credited. As one of the largest parts distributors in the industry, we have access to parts for most major brand named products, including for manufacturers with which we do not deal directly. Select the best option below. Encompass has a large inventory of OEM parts for Delonghi. Manufacturers require the model and serial number of the product the defect was installed in, as well as the exact nature of the defect in detail. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. Search Your Order. A representative will respond within 24 to 48 hours. Non-approved returns will be shipped back to customers at their expense. Returns must be in resalable condition with an RMA created online. How do I return a core part to Encompass? I paid for overnight shipping. Select the best option below. First part arrived over 2 weeks later, and was still charged for overnight shipping. Business. No parts shipped on 8/4. This will give you the proper invoiceNumber, lineNumber, and pid. Cores are most often circuit boards, which are in short supply due to ever-changing product models. Select the best option below. Find your consumer electronics, appliance, HVAC, computer and imaging products. Consumer. Please indicate in the comments if you are requesting to return a specific part number or the entire order. Customer Support. This is the link to view or print the return service label if requested. You must call the orderStatus service first. If the part has core value, the defective part being replaced must be returned to Encompass at the customer’s expense. Select the best option below. If it's not listed here we can help you find it. Microwave Accessories. If the part has core value, the defective part being replaced must be returned to Encompass at the customer’s expense. Parts. Copyright © 2020 Encompass Supply Chain Solutions, Inc. All Rights Reserved. Cores returned in non-standard packaging will not be accepted. Returns will be credited the purchase price and applicable taxes, less any restocking and or packaging fees, to the original credit card or to your Encompass account. Select the best option below. A copy of the invoice must be included in the return shipping box. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. For customer service or general inquiries, such as parts pricing and availability, please use our contact form system or call 800.432.8542.) USD; 866.779.7421; Product Support; Help; About Us; Guest Order Search; Contact Us; Search. Home; My Account; Create Account. Parts. Search for parts and accessories. This is the link to view or print the return service label if requested. If it's not listed here we can help you find it. Shipping and handling costs are not refundable. Keep your Philips products in first-class condition with our wide selection of genuine parts and accessories. Customer Support. If it's not listed here we can help you find it. Customer Support. Contact Parts Return Request. PartStore.com has a large inventory of OEM parts. This will give you the proper invoiceNumber, lineNumber, and pid. Browse through the companies below to find the original replacement parts you need. The easiest way to request return authorization (RMA) is through our online form system. A representative will respond within 24 to 48 hours. Read real customer ratings and reviews or write your own. Browse through some of our most popular vendors and find parts by top manufacturers Dell, Acer, IBM, Panasonic and Lenovo. customer type (not used for all accounts), map your customer number to ours (not available for all accounts) (y/n), customer provided return tracking #, this is only used if not requesting a return service label, model # of the product then part is returned from, serial # of the product the part is returned from, Required for Warranty / Replacement if the account is not setup to auto-replace. You must call the orderStatus service first. A representative will respond within 24 to 48 hours. This includes the inscrutions, and is ready to print. company that the package will be returned to, address line 1 where the package will be returned to, city where the package will be returned to, state where the package will be returned to, zip code where the package will be returned to, country where the package will be returned to, invalid customer number from customer cross, return good and un-used parts on invoice #, X part(s) were already returned - there are only X left to return, special order products may not be returned, Toshiba computer products may not be returned, return warranty or replacement parts on X, Please contact us with details of the physical damage, a modelNumber is required on warranty or replacement parts, a serialNumber is required on warranty or replacement parts, this warranty or replacement part is X old, this Mitsubishi warranty or replacement part is X old, cores were not billed on this invoice try X, X core(s) were already returned - there are only X left to return, A return against this invoice is already in process, account does not allow good and un-used part returns, a replacementOrderNumber is required on warranty or replacement parts, invalid replacementOrderNumber - customer number does not match, part does not exist on replacementOrderNumber, replacement quantity X is less than return quantity X, already placed quantity X against replacement order X, good and un-used returns must be at least 15.00. Customer Support. Cores must be in good condition. Encompass supplies repair parts and accessories for multi manufacturer brands in Consumer Electronics, Appliance, Computer, Personal Care and many other categories. Customers must notify Encompass within five business days of receipt of any part that is shipped in error or short shipped by completing a return request form on our website: here. Attachment. Encompass has a large inventory of OEM parts for a wide array of appliance manufacturers. Cores that are cracked, burnt or missing components will not be accepted for credit and will be returned to customers at their expense. Find remote controls, cords, adapters, filters, batteries, 3D glasses and more from brands like Samsung, Toshiba, LG, Panasonic, VIzio, Sony and many more. Powered By Encompass. Customer Support. Click here to watch video on our new mobile/desktop app EZ Stock. Contact Parts Return Request. Contact Parts Return Request. Powered By Encompass. Browse below to find accessories from LG, Haier, Whirlpool, Samsung and more. Be sure to complete form below! Most, but not all, products are warranted for 90 days from the date of the original invoice. Select. A representative will respond within 24 to 48 hours. If a return service label is requested and we reject the label, but still process the RMA, this will be a 'Y'. Do not write on the original parts shipping box or otherwise deface packaging. How can I see a list of all core parts I need to return to Encompass? Link. If the part has core value, the defective part being replaced must be returned to Encompass at the customer’s expense. All returns are subject to inspection and approval prior to credit being issued. Home; ED5CHQXKT02 Whirlpool Replacement Parts. Any part returned that is not resellable will be scrapped and no credit issued. Encompass has a large inventory of OEM parts for Beko. Select an Account Track your orders, get email alerts and access over 8 million parts in one place. Cart (0) Sign In ; Home; Contact Us; Customer Support; Contact Parts Return Request. Whether you own a personal computer or are an IT professional, we support thousands of models to replace any parts or accessories for your tablet or PC. A core charge is used as an incentive to get back certain parts that can be rebuilt to supplement the parts supply chain. Customers are responsible for all shipping, duties and customs fees for any replacement parts, as well. Cores returned within 91-180 days of the invoice date will be charged a 50% restocking fee. Click here to watch video on Encompass’s new features. Encompass has one of the largest selections of consumer electronics accessories available for over 250,000 models. If it's not listed here we can help you find it. RMAs will not be issued after 60 days from the invoice date. Powered By Encompass. Parts. Encompass will honor the manufacturer's warranty on a product sold by Encompass. Encompass has a large inventory of OEM parts for Bertazzoni. We then issue an RMA and provide you with a free return shipping label for the defective item. Guest Order Search . If it's not listed here we can help you find it. This is a direct link to the image. Encompass is the authorized LG Parts Distributor and we only sell genuine LG parts and accessories. 380 Encinal St, Suite 200 Santa Cruz, CA 95060 (831) 469-1700 A representative will respond within 24 to 48 hours. Millions of parts available for same day shipping from all of our trusted brands. In addition, please include a copy of your RMA and the original invoices within the package. Washer Accessories ... We’re here to help with whatever you may need whether it’s help finding a part or making a return. Core credit will only be issued for the exact number of units purchased, based on the quantity sold on the original invoice. 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